Your Busy-ness is Our Business
Realtors understand the daily activities that must be completed to be successful. From prospecting for new clients, to assisting to get them qualified and beyond, daily interruptions can derail an agent’s business growth. Hiring a Client Care Coordinator allows you to control your time by limiting interruptions once a contract has been ratified. The coordinator will review contracts for compliance and conduct all communication and actions throughout the process from clients, lenders, title, insurance companies, inspectors and more. This allows you to move onto new clients and get them under contract to increase your business!
Why Hire a Client Care Coordinator?
Hiring a Coordinator can help you get your business to the next level. If you have someone to assist you
with the details, you can focus more of your efforts on getting a higher number of sales.
Ensure Compliance
A client care coordinator will work in your corner to keep up with all the
details! They will assist in managing the transaction from start to finish. A coordinator will review the contracts as well as draft additional addendums. Coordinate electronic signatures between all parties and follow up with any missing items to ensure broker’s compliance is met.
Act as a Liaison
A client care coordinator will work as a liaison between all parties. By
assisting in introductions and consistent follow-up between all parties including brokers/agents/lenders/attorneys/
inspectors and appraisers. A coordinator will keep all parties informed and updated in a timely manner. They assist in keeping the transaction moving forward and staying on top of timelines to prevent any issues from occurring or handling them promptly as they arise.
Timelines & Reminders
A client care coordinator will assist and ensure that all contract timelines for earnest money, contingencies & due diligence are met and will assist with reminders of upcoming deadlines.
Technology & Systems
Due to experience and expertise, client care coordinators will have
many hours invested in systems most frequently used by real estate agents. From the MLS to Command and Docusign or Dot Loop and others, client care coordinators will have a strong knowledge of technology and implementing systems. This will allow for tasks and assignments to be completed efficiently and accurately.
Customer Service
In an industry driven by referrals, word of mouth, and on-line reviews from prior clients, customer service plays a very large part in a realtor’s business growth. Having someone in your corner that is driven by the same motivation will facilitate in
opening doors for additional opportunities and business relationships.
Trust
Working with someone you trust in the industry can lead to added perks; increased productivity, earning additional business relationships and connections, and achieving more effectively with positive results.
Controlling Expenses
You can avoid the financial responsibilities of hiring full-time help. The saving on unnecessary expenses and your time with on boarding/training allows you to focus on growing your business and reaching your goals. There is no need to get bogged down with administrative tasks in front of a computer when you can be out in front of people, showing homes, following up on leads, and building stronger relationships.
Knowledgeable & Experienced
I have personally and professionally known Sheryl for almost 25 years. I can tell you first hand of the exceptional work she does. Sheryl’s keen attention to detail combined with her deep commitment to assist others at the highest level is second to none and has been a key factor in her success. She has a vast knowledge of the real estate business, with more than two decades of experience. If you’re looking to create leverage in your business, Sheryl is your answer. She is a true professional of the real estate industry and would be a valuable asset to anyone she works with and for. I would highly recommend her services.
Eric Kipnes
Operating Principal / Owner
Keller Williams Elite
Organized & Attentive to Detail
Sheryl Orcutt is AMAZING! Having her involved in my business as my client care coordinator has improved my systems immensely. Sheryl’s attention to detail and organization is like no other. With her on my team it allows me to focus on other matters of importance while continuing to grow my business.
Daniel Barbour
Barbour Realty Group,
Keller Williams Elite